The second-hand marketplace Members Express Frustration About Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its size classifications for women's and children's garments failing to inform every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with similar services.
They have suggested members to review their products and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Modifications
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
A different user, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices following member complaints.
